What This Privacy Policy Covers
Our Privacy Policy applies when you create an account, confirm your phone number, sign in from a mobile browser, or request a wallet transaction. We may handle account identifiers, verification details, device and session signals, support messages, and payment references needed to match a request with
-
1
your account. DANA, OVO, GoPay and QRIS names can appear in transaction records, while bank transfer or virtual account references may be retained for reconciliation. We use this information to provide account access, check unusual sign-in activity, answer payment-status questions, and meet applicable legal duties. Access
-
2
depends on local law, and some services may be unavailable where local law does not permit them. We do not describe a payment reference as a full wallet balance, and we ask you to avoid sending passwords or one-time codes in support messages. This page explains
-
3
the policy posture; the account help route can clarify a specific record or request.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.